Privacy Policy

Welcome to Emeraldsedition (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://emeraldsedition.com/ and use our real estate services in Egypt.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Contact Information: Name, email address, phone number (e.g., 01204027444), mailing address
Property Preferences: Location preferences, budget range, property type, and specific requirements
Financial Information: Income verification, credit information (when applying for rental properties)
Identification Documents: Government-issued IDs, passport copies (as required by Egyptian law)
Communication Records: Emails, phone calls, and chat messages with our team

2.2 Automatically Collected Information

IP address and device information
Browser type and version
Pages visited and time spent on our website
Referring website addresses
Cookies and similar tracking technologies

2.3 Property-Related Information

Property viewing history
Saved searches and favorite listings
Property inquiries and transaction history

3. How We Use Your Information

We use your information for the following purposes:

Property Services: To match you with suitable properties for sale or rent
Communication: To respond to inquiries, schedule viewings, and provide customer support
Transaction Processing: To facilitate property sales, rental agreements, and related documentation
Legal Compliance: To comply with Egyptian real estate regulations and laws
Marketing: To send you property listings, market updates, and promotional offers (with your consent)
Website Improvement: To analyze website performance and enhance user experience
Security: To protect against fraud, unauthorized access, and illegal activities

4. Information Sharing and Disclosure

We may share your information with:

4.1 Third-Party Service Providers

Property owners and landlords
Real estate partners and co-brokers
Legal advisors and notaries
Payment processors
Marketing and analytics providers

4.2 Legal Requirements

We may disclose your information when required by:

Egyptian law and regulations
Court orders or legal processes
Government authorities or regulatory bodies
Protection of our legal rights and property

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security audits
Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and user behavior
Provide personalized content and advertisements
Improve website functionality

You can control cookie settings through your browser. However, disabling cookies may affect your experience on our website.

7. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications
Data Portability: Receive your data in a structured format
Object: Object to certain processing activities

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain your personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Property transaction records are retained according to Egyptian legal requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information is primarily processed and stored in Egypt. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Emeraldsedition
📞 Phone: 01204027444
🌐 Website: https://emeraldsedition.com/
📧 Email: contact@t-emeralds.com

14. Governing Law

This Privacy Policy is governed by the laws of the Arab Republic of Egypt. Any disputes arising from this policy shall be subject to the jurisdiction of Egyptian courts.

Thank you for trusting Emeraldsedition with your real estate needs. Your privacy is important to us.

Last Updated: October 12, 2025